Delivering World Class Student Experiences Powered by Technology
Tracks
Track 3
| Wednesday, August 7, 2024 |
| 4:00 PM - 4:45 PM |
| Gallery 4 |
Overview
Joseph Roberton / Ali Alsalah / Grant Smith
Details
In the current environment, it has become more important than ever to find operational efficiencies, whilst not compromising on the quality of the student experience, but how can you deliver both?
Join StarRez, the University of Southern Queensland & the University of Tasmania to explore the power automation & integration in streamlining processes and achieving operational efficiencies, whilst delivering a seamless student experience supported by technology.
The University of Southern Queensland will discuss the impact of processes implemented in StarRez in areas such as:
• Admissions & Booking Allocation
• Maintenance Communication
They’ll also share the learnings and best practices gained through the various iterations of these processes.
The University of Tasmania will discuss the transformative impact of digitalisation on various touch points throughout the resident journey. By reviewing the automated processes enabled by StarRez, the presentation will highlight the benefits of streamlining tasks such as:
• Contract Execution
• Condition Reports
• Resident Communications
They’ll also share information on data visualisation & insights, making projections based on the application pipeline and occupancy rates.
Speaker
Mr Ali Alsalah
Senior Systems And Data Analyst
University Of Tasmania
Delivering World Class Student Experiences Powered by Technology
Abstract Overview
In the current environment, it has become more important than ever to find operational efficiencies, whilst not compromising on the quality of the student experience, but how can you deliver both?
Join StarRez, the University of Southern Queensland & the University of Tasmania to explore the power automation & integration in streamlining processes and achieving operational efficiencies, whilst delivering a seamless student experience supported by technology.
The University of Southern Queensland will discuss the impact of processes implemented in StarRez in areas such as:
• Admissions & Booking Allocation
• Maintenance Communication
They’ll also share the learnings and best practices gained through the various iterations of these processes.
The University of Tasmania will discuss the transformative impact of digitalisation on various touch points throughout the resident journey. By reviewing the automated processes enabled by StarRez, the presentation will highlight the benefits of streamlining tasks such as:
• Contract Execution
• Condition Reports
• Resident Communications
They’ll also share information on data visualisation & insights, making projections based on the application pipeline and occupancy rates.
Join StarRez, the University of Southern Queensland & the University of Tasmania to explore the power automation & integration in streamlining processes and achieving operational efficiencies, whilst delivering a seamless student experience supported by technology.
The University of Southern Queensland will discuss the impact of processes implemented in StarRez in areas such as:
• Admissions & Booking Allocation
• Maintenance Communication
They’ll also share the learnings and best practices gained through the various iterations of these processes.
The University of Tasmania will discuss the transformative impact of digitalisation on various touch points throughout the resident journey. By reviewing the automated processes enabled by StarRez, the presentation will highlight the benefits of streamlining tasks such as:
• Contract Execution
• Condition Reports
• Resident Communications
They’ll also share information on data visualisation & insights, making projections based on the application pipeline and occupancy rates.
Biography
Ali Alsalah, a Senior Analyst at the University of Tasmania, brings a wealth of experience in student accommodation management. Having lived in residence and served in various roles within student accommodation, including Residential Assistant and Customer Services Officer, Ali possesses a deep understanding of the complexities involved. Throughout his career, Ali has been a passionate advocate for harnessing the full capabilities of StarRez functionalities to enhance the resident experience and streamline accommodation management processes. His commitment to optimising resident journeys, drawn from his own experiences as a resident, has been pivotal in ensuring operational efficiency and fostering a supportive living environment for students.
Mr Joseph Roberson
Manager (Operations)
University of Southern Queensland
Delivering World Class Student Experiences Powered by Technology
Abstract Overview
In the current environment, it has become more important than ever to find operational efficiencies, whilst not compromising on the quality of the student experience, but how can you deliver both?
Join StarRez, the University of Southern Queensland & the University of Tasmania to explore the power automation & integration in streamlining processes and achieving operational efficiencies, whilst delivering a seamless student experience supported by technology.
The University of Southern Queensland will discuss the impact of processes implemented in StarRez in areas such as:
• Admissions & Booking Allocation
• Maintenance Communication
They’ll also share the learnings and best practices gained through the various iterations of these processes.
The University of Tasmania will discuss the transformative impact of digitalisation on various touch points throughout the resident journey. By reviewing the automated processes enabled by StarRez, the presentation will highlight the benefits of streamlining tasks such as:
• Contract Execution
• Condition Reports
• Resident Communications
They’ll also share information on data visualisation & insights, making projections based on the application pipeline and occupancy rates.
Join StarRez, the University of Southern Queensland & the University of Tasmania to explore the power automation & integration in streamlining processes and achieving operational efficiencies, whilst delivering a seamless student experience supported by technology.
The University of Southern Queensland will discuss the impact of processes implemented in StarRez in areas such as:
• Admissions & Booking Allocation
• Maintenance Communication
They’ll also share the learnings and best practices gained through the various iterations of these processes.
The University of Tasmania will discuss the transformative impact of digitalisation on various touch points throughout the resident journey. By reviewing the automated processes enabled by StarRez, the presentation will highlight the benefits of streamlining tasks such as:
• Contract Execution
• Condition Reports
• Resident Communications
They’ll also share information on data visualisation & insights, making projections based on the application pipeline and occupancy rates.
Biography
Joseph has a strong background in student accommodation, starting out as a student living on-campus at the UniSQ Residential Colleges, and progressing into a Resident Advisor role. After completing his studies, Joseph undertook the position of Residential Life Coordinator before being appointed as the Manager (Operations) at UniSQ Residential Colleges in 2022. Joseph is passionate about all aspects of student accommodation, including residential life, student wellbeing and community engagement.
Grant Smith
Manager Customer Experience APAC
StarRez
Delivering World Class Student Experiences Powered by Technology
Abstract Overview
In the current environment, it has become more important than ever to find operational efficiencies, whilst not compromising on the quality of the student experience, but how can you deliver both?
Join StarRez, the University of Southern Queensland & the University of Tasmania to explore the power automation & integration in streamlining processes and achieving operational efficiencies, whilst delivering a seamless student experience supported by technology.
The University of Southern Queensland will discuss the impact of processes implemented in StarRez in areas such as:
• Admissions & Booking Allocation
• Maintenance Communication
They’ll also share the learnings and best practices gained through the various iterations of these processes.
The University of Tasmania will discuss the transformative impact of digitalisation on various touch points throughout the resident journey. By reviewing the automated processes enabled by StarRez, the presentation will highlight the benefits of streamlining tasks such as:
• Contract Execution
• Condition Reports
• Resident Communications
They’ll also share information on data visualisation & insights, making projections based on the application pipeline and occupancy rates.
Join StarRez, the University of Southern Queensland & the University of Tasmania to explore the power automation & integration in streamlining processes and achieving operational efficiencies, whilst delivering a seamless student experience supported by technology.
The University of Southern Queensland will discuss the impact of processes implemented in StarRez in areas such as:
• Admissions & Booking Allocation
• Maintenance Communication
They’ll also share the learnings and best practices gained through the various iterations of these processes.
The University of Tasmania will discuss the transformative impact of digitalisation on various touch points throughout the resident journey. By reviewing the automated processes enabled by StarRez, the presentation will highlight the benefits of streamlining tasks such as:
• Contract Execution
• Condition Reports
• Resident Communications
They’ll also share information on data visualisation & insights, making projections based on the application pipeline and occupancy rates.
Biography
Grant is Manager of Customer Experience APAC at StarRez, where he enables residential communities to thrive with innovative best practice software solutions. He has a passion for solving problems with technology and has a wealth of industry experience, coming from a background in Purpose Built Student Accommodation across both the UK and Australia.
