Kate Sandry is the Operations Manager for Emergency and Intensive Care at Dandenong Hospital, Monash Health, with over 20 years’ experience in emergency nursing, education and operational leadership. She holds a Master of Nursing and is a Fellow of the College of Emergency Nurses Australasia. Kate has held senior leadership roles across emergency and patient flow, leading multidisciplinary teams to improve access, performance, and patient outcomes. She is passionate about innovation and empowering staff, with a focus on embedding sustainable models of care that support both patients and clinicians. As the nursing lead for a health service–wide frailty initiative, she led implementation of early frailty identification in the emergency department, contributing to reduced admissions and length of stay for older patients.