Creating a culture of respect
Tracks
Stream Three - Room E3
| Friday, April 19, 2024 |
| 11:30 AM - 12:30 PM |
| Room E3 |
Overview
Janine Irwin
Speaker
Janine Irwin
VetPrac
Creating a culture of respect
Abstract
In the high-stress world of the animal care industry, maintaining a respectful and harmonious workplace is essential for the well-being of both the veterinary team and the patients we serve. This session, " Creating a Culture of Respect," delves into the critical topic of incivility within the veterinary profession and explores strategies to address and mitigate it.
Incivility, encompassing behaviors such as rudeness, disrespect, and aggression, is a pervasive issue in veterinary practice. It affects not only individual well-being but also patient care, team dynamics, and the overall practice environment.
Understanding the causes and contributors to incivility is pivotal. Stressors inherent to the field, communication breakdowns, and hierarchical challenges can breed incivility, disrupting the collaboration essential for optimal patient care. Moreover, organizational culture and leadership play a significant role in either perpetuating or combatting this issue.
The consequences of incivility within veterinary practice extend beyond the surface. It erodes staff morale, precipitates burnout, and drives employee turnover. Patient care can suffer as a result of strained relationships and compromised teamwork. Through data-driven insights, this lecture paints a vivid picture of the far-reaching implications of unchecked incivility.
However, the session is not simply a discourse on the problem; it offers actionable strategies to foster a respectful workplace. Participants will explore identifying incivility, diffusing tense situations, and engaging in productive conflict resolution. Communication skills and strategies for cultivating a culture of respect are highlighted, emphasizing the role of leadership in promoting civility.
Attendees will leave this session with a toolkit of practical tips, resources, and strategies to combat incivility in their veterinary practice. By fostering resilience, promoting open communication, and building a culture of respect, veterinary professionals can take a proactive stance against incivility, ultimately leading to happier teams, improved patient care, and a stronger veterinary industry.
Incivility, encompassing behaviors such as rudeness, disrespect, and aggression, is a pervasive issue in veterinary practice. It affects not only individual well-being but also patient care, team dynamics, and the overall practice environment.
Understanding the causes and contributors to incivility is pivotal. Stressors inherent to the field, communication breakdowns, and hierarchical challenges can breed incivility, disrupting the collaboration essential for optimal patient care. Moreover, organizational culture and leadership play a significant role in either perpetuating or combatting this issue.
The consequences of incivility within veterinary practice extend beyond the surface. It erodes staff morale, precipitates burnout, and drives employee turnover. Patient care can suffer as a result of strained relationships and compromised teamwork. Through data-driven insights, this lecture paints a vivid picture of the far-reaching implications of unchecked incivility.
However, the session is not simply a discourse on the problem; it offers actionable strategies to foster a respectful workplace. Participants will explore identifying incivility, diffusing tense situations, and engaging in productive conflict resolution. Communication skills and strategies for cultivating a culture of respect are highlighted, emphasizing the role of leadership in promoting civility.
Attendees will leave this session with a toolkit of practical tips, resources, and strategies to combat incivility in their veterinary practice. By fostering resilience, promoting open communication, and building a culture of respect, veterinary professionals can take a proactive stance against incivility, ultimately leading to happier teams, improved patient care, and a stronger veterinary industry.
Biography
Since Janine's graduation from Vet Tech in 2009, she spent six years honing her skills in emergency and private clinics before discovering her true calling in supporting the educational aspects of the industry. Upon joining VetPrac in 2017, Janine seamlessly applied her well-practiced teamwork and efficiency skills, leveraging her experience as a Veterinary Technician. Her ability to maximize every 24 hours continues to impress the VetPrac team.
In addition to her professional growth, Janine's journey has also been marked by a deep commitment to learning more about supporting her peers in mental health within the veterinary field. Through continuous education and personal development, Janine has embarked on a profound exploration of the complexity of the veterinary industry and the multifaceted aspects of mental health within it.
