Commercial Session: The other health check - your financial confidence
Tracks
Workshop / Commercial Session - Plaza P5
| Thursday, March 26, 2026 |
| 4:00 PM - 5:00 PM |
| Plaza P5 |
Overview
Presented by VetPay
Speaker
Miss Carina Bates
Vetpay Pty Ltd
Commercial Session: The other health check - your financial confidence
Abstract
Financial Health for Veterinary Nurses: Quick Guide
Why Financial Health Matters
• Reduces stress and burnout
• Supports mental wellbeing
• Helps you feel more confident at work
• Improves your comfort in discussing treatment costs with clients
1. Understanding Your Credit - What Is a Credit Score? A number that represents how reliably you manage credit and repay debts.
What Affects It?
• On-time payments
• Credit card balances
• Loans
• Credit enquiries
• Defaults or late payments
2. What’s in a Credit File?
Your credit file includes:
• Personal information
• Credit accounts (past and present)
• Payment history
• Missed payments
• Defaults
• Credit checks
• Public financial records
Tip: Check your credit report once a year to correct errors and track your progress.
3. Small Steps to Improve Financial Health
• Track your spending for a week
• Build an emergency savings buffer
• Set one financial goal
• Review subscriptions
• Learn one new money skill each month
4. How Financial Confidence Helps with Clients
When you're confident in your own financial life, conversations about treatment costs feel easier. You can communicate clearly, calmly, and with empathy.
Helpful Phrases:
• “Let me explain what this treatment includes so you can see the value behind it.”
• “Here are the medical options available — let me walk you through them.”
• “Let’s focus on what’s essential today, and what we can plan for later.”
5. Remember - You don't need to be “good with money” — just confident in the basics. Small improvements in your financial health lead to big improvements in confidence and wellbeing.
Why Financial Health Matters
• Reduces stress and burnout
• Supports mental wellbeing
• Helps you feel more confident at work
• Improves your comfort in discussing treatment costs with clients
1. Understanding Your Credit - What Is a Credit Score? A number that represents how reliably you manage credit and repay debts.
What Affects It?
• On-time payments
• Credit card balances
• Loans
• Credit enquiries
• Defaults or late payments
2. What’s in a Credit File?
Your credit file includes:
• Personal information
• Credit accounts (past and present)
• Payment history
• Missed payments
• Defaults
• Credit checks
• Public financial records
Tip: Check your credit report once a year to correct errors and track your progress.
3. Small Steps to Improve Financial Health
• Track your spending for a week
• Build an emergency savings buffer
• Set one financial goal
• Review subscriptions
• Learn one new money skill each month
4. How Financial Confidence Helps with Clients
When you're confident in your own financial life, conversations about treatment costs feel easier. You can communicate clearly, calmly, and with empathy.
Helpful Phrases:
• “Let me explain what this treatment includes so you can see the value behind it.”
• “Here are the medical options available — let me walk you through them.”
• “Let’s focus on what’s essential today, and what we can plan for later.”
5. Remember - You don't need to be “good with money” — just confident in the basics. Small improvements in your financial health lead to big improvements in confidence and wellbeing.
Biography
VetPay is Australia’s leading veterinary finance provider, helping pet owners access quality care when it matters most. Through our seamless, responsible payment solutions, we make it easier for clinics to provide treatment without delay—ensuring pets get the care they deserve and practices maintain financial strength.
· Trusted Nationwide – Partnered with hundreds of veterinary practices across Australia.
· Fast & Flexible – Simple application process with same-day approvals.
· Responsible Lending – Focused on sustainable payment solutions for pet owners.
· Practice Growth – Helping clinics increase client compliance and treatment acceptance.
At VetPay, we believe no pet should miss out on care because of cost. That’s why we’re driving innovation in veterinary finance—making veterinary services more accessible, and strengthening the bond between people and their pets.