Driving Excellence in Every Encounter Student Experience, Risk Management & Operational Performance in a Live Development Environment
Tracks
Track 3
| Thursday, May 7, 2026 |
| 10:45 AM - 11:30 AM |
| E3 |
Overview
Facilities & Development - Maree Wilson
Speaker
Mrs Maree Wilson
Village Director
Campus Living Villages PTY LTD T/A Griffith University Village
Driving Excellence in Every Encounter Student Experience, Risk Management & Operational Performance in a Live Development Environment
10:45 AM - 11:30 AMAbstract Overview
Griffith University Village (GUV) in Queensland is currently undertaking the development of a new accommodation tower in the heart of the existing Village, while maintaining 100% occupancy across 517 beds. This project presents a unique and complex challenge: delivering major capital works in a live student environment without compromising resident experience, operational safety, community culture, or compliance with the Queensland Residential Tenancies Authority (RTA).
This presentation explores how intentional strategy, transparent communication, and strong university partnerships enabled GUV to prioritise the student experience during construction — ensuring high engagement, positive culture, and smooth navigation of tenancy legislation. The session highlights the operational and regulatory complexities of student accommodation in Australia and demonstrates how a resident-first mindset is shaping the future of on-campus living.
This presentation explores how intentional strategy, transparent communication, and strong university partnerships enabled GUV to prioritise the student experience during construction — ensuring high engagement, positive culture, and smooth navigation of tenancy legislation. The session highlights the operational and regulatory complexities of student accommodation in Australia and demonstrates how a resident-first mindset is shaping the future of on-campus living.
Biography
Maree Wilson is the Village Director of Griffith University Village on the Gold Coast, bringing 13 years of leadership in student accommodation with Campus Living Villages. With over 20 years of real estate experience—including RTA expertise and strata/body corporate management—she is known for her strong operational, compliance, and community-focused approach. Maree currently part of the team overseeing the development and delivery of a major expansion project: a new 460-bed accommodation tower at Griffith University, scheduled for completion in mid-late 2026. This project further reflects her capability in managing large-scale developments, coordinating with university partners, and ensuring future-focused student housing solutions.
