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APSAA 2026 - Program


Monday, May 4, 2026

Track 1
9:00 AM - 4:00 PM Study Tour (1 day): Monday 4 May
One day Study Tour - please note this is a ticketed event.
4:00 PM - 4:00 PM Registration Opens
Visit the Registration Desk to collect your name badge
5:30 PM - 6:00 PM International and New Delegate Reception
We invite first-time and international delegates to join us from 5.30pm before the Welcome Reception commences at 6.00pm.
6:00 PM - 8:00 PM Welcome Reception
Sponsored by CONSTANT
Track 1
9:00 AM - 4:00 PM Study Tour (1 day): Monday 4 May
One day Study Tour - please note this is a ticketed event.
4:00 PM - 4:00 PM Registration Opens
Visit the Registration Desk to collect your name badge
5:30 PM - 6:00 PM International and New Delegate Reception
We invite first-time and international delegates to join us from 5.30pm before the Welcome Reception commences at 6.00pm.
6:00 PM - 8:00 PM Welcome Reception
Sponsored by CONSTANT

Track 1
9:00 AM - 4:00 PM Study Tour (1 day): Monday 4 May
One day Study Tour - please note this is a ticketed event.
4:00 PM - 4:00 PM Registration Opens
Visit the Registration Desk to collect your name badge
5:30 PM - 6:00 PM International and New Delegate Reception
We invite first-time and international delegates to join us from 5.30pm before the Welcome Reception commences at 6.00pm.
6:00 PM - 8:00 PM Welcome Reception
Sponsored by CONSTANT

Tuesday, May 5, 2026

Track 1
Track 2
Track 3
8:00 AM - 8:00 AM
Registration and APSAA Exhibition Hub open - Tuesday
9:00 AM - 9:15 AM Welcome to Country
Robbie Young from Kuma Kaaru
9:15 AM - 9:20 AM Official Welcome and Opening
Jacob Waitere, APSAA President
9:20 AM - 9:40 AM Opening Address - Tuesday
Prof Jessica Gallagher, Deputy Vice Chancellor International & External Engagement - Adelaide University
9:40 AM - 10:45 AM Global Trends Panel
Michael Griffel, James Greenwood, Jacob Waitere - facilitated by Marion Grey
10:45 AM - 11:15 AM Morning Tea and APSAA Exhibition Hub - Tuesday
11:15 AM - 11:45 AM RES Presentation
11:45 AM - 12:45 PM Keynote Presentation
12:45 PM - 1:45 PM Lunch and APSAA Exhibition Hub - Tuesday
1:45 PM - 2:45 PM Embedding Gender-Based Violence Literacy in Student Accommodation Through Customisable, Student Informed eLearning
Student Experience & Wellbeing - Winnie Adamson 		Preparing for a student death: A practical framework to guide your response
Student Experience & Wellbeing - James Atkinson 		Automation and self-service that empowers the resident
Management, Operations & Finance - Lachlan Jones
2:45 PM - 3:30 PM Afternoon tea and APSAA Exhibition Hub - Tuesday
3:30 PM - 4:30 PM Reimagining Student Onboarding: A Unified, AI Enhanced Digital Orientation Model for Student Residences
Student Experience & Wellbeing - Karen Hughes 		Smarter, Faster, and Fairer An Innovative Auto Allocate Approach to Transform Residential Admissions at DRS
Management, Operations & Finance - Sophie Lambropoulos 		Belonging without Masking: Neurodivergent students in Residential Settings
Student Experience & Wellbeing - Luke Fowler
6:30 PM - 9:30 PM Networking Dinner
Sponsored by Superloop
Track 1
Track 2
8:00 AM - 8:00 AM
Registration and APSAA Exhibition Hub open - Tuesday
9:00 AM - 9:15 AM Welcome to Country
Robbie Young from Kuma Kaaru
9:15 AM - 9:20 AM Official Welcome and Opening
Jacob Waitere, APSAA President
9:20 AM - 9:40 AM Opening Address - Tuesday
Prof Jessica Gallagher, Deputy Vice Chancellor International & External Engagement - Adelaide University
9:40 AM - 10:45 AM Global Trends Panel
Michael Griffel, James Greenwood, Jacob Waitere - facilitated by Marion Grey
10:45 AM - 11:15 AM Morning Tea and APSAA Exhibition Hub - Tuesday
11:15 AM - 11:45 AM RES Presentation
11:45 AM - 12:45 PM Keynote Presentation
12:45 PM - 1:45 PM Lunch and APSAA Exhibition Hub - Tuesday
1:45 PM - 2:45 PM Embedding Gender-Based Violence Literacy in Student Accommodation Through Customisable, Student Informed eLearning
Student Experience & Wellbeing - Winnie Adamson 		Preparing for a student death: A practical framework to guide your response
Student Experience & Wellbeing - James Atkinson
2:45 PM - 3:30 PM Afternoon tea and APSAA Exhibition Hub - Tuesday
3:30 PM - 4:30 PM Reimagining Student Onboarding: A Unified, AI Enhanced Digital Orientation Model for Student Residences
Student Experience & Wellbeing - Karen Hughes 		Smarter, Faster, and Fairer An Innovative Auto Allocate Approach to Transform Residential Admissions at DRS
Management, Operations & Finance - Sophie Lambropoulos
6:30 PM - 9:30 PM Networking Dinner
Sponsored by Superloop

Track 3
8:00 AM - 8:00 AM
Registration and APSAA Exhibition Hub open - Tuesday
9:00 AM - 9:15 AM Welcome to Country
Robbie Young from Kuma Kaaru
9:15 AM - 9:20 AM Official Welcome and Opening
Jacob Waitere, APSAA President
9:20 AM - 9:40 AM Opening Address - Tuesday
Prof Jessica Gallagher, Deputy Vice Chancellor International & External Engagement - Adelaide University
9:40 AM - 10:45 AM Global Trends Panel
Michael Griffel, James Greenwood, Jacob Waitere - facilitated by Marion Grey
10:45 AM - 11:15 AM Morning Tea and APSAA Exhibition Hub - Tuesday
11:15 AM - 11:45 AM RES Presentation
11:45 AM - 12:45 PM Keynote Presentation
12:45 PM - 1:45 PM Lunch and APSAA Exhibition Hub - Tuesday
1:45 PM - 2:45 PM Automation and self-service that empowers the resident
Management, Operations & Finance - Lachlan Jones
2:45 PM - 3:30 PM Afternoon tea and APSAA Exhibition Hub - Tuesday
3:30 PM - 4:30 PM Belonging without Masking: Neurodivergent students in Residential Settings
Student Experience & Wellbeing - Luke Fowler
6:30 PM - 9:30 PM Networking Dinner
Sponsored by Superloop

Track 1
8:00 AM - 8:00 AM
Registration and APSAA Exhibition Hub open - Tuesday
9:00 AM - 9:15 AM Welcome to Country
Robbie Young from Kuma Kaaru
9:15 AM - 9:20 AM Official Welcome and Opening
Jacob Waitere, APSAA President
9:20 AM - 9:40 AM Opening Address - Tuesday
Prof Jessica Gallagher, Deputy Vice Chancellor International & External Engagement - Adelaide University
9:40 AM - 10:45 AM Global Trends Panel
Michael Griffel, James Greenwood, Jacob Waitere - facilitated by Marion Grey
10:45 AM - 11:15 AM Morning Tea and APSAA Exhibition Hub - Tuesday
11:15 AM - 11:45 AM RES Presentation
11:45 AM - 12:45 PM Keynote Presentation
12:45 PM - 1:45 PM Lunch and APSAA Exhibition Hub - Tuesday
1:45 PM - 2:45 PM Embedding Gender-Based Violence Literacy in Student Accommodation Through Customisable, Student Informed eLearning
Student Experience & Wellbeing - Winnie Adamson
2:45 PM - 3:30 PM Afternoon tea and APSAA Exhibition Hub - Tuesday
3:30 PM - 4:30 PM Reimagining Student Onboarding: A Unified, AI Enhanced Digital Orientation Model for Student Residences
Student Experience & Wellbeing - Karen Hughes
6:30 PM - 9:30 PM Networking Dinner
Sponsored by Superloop

Track 2
8:00 AM - 8:00 AM
Registration and APSAA Exhibition Hub open - Tuesday
9:00 AM - 9:15 AM Welcome to Country
Robbie Young from Kuma Kaaru
9:15 AM - 9:20 AM Official Welcome and Opening
Jacob Waitere, APSAA President
9:20 AM - 9:40 AM Opening Address - Tuesday
Prof Jessica Gallagher, Deputy Vice Chancellor International & External Engagement - Adelaide University
9:40 AM - 10:45 AM Global Trends Panel
Michael Griffel, James Greenwood, Jacob Waitere - facilitated by Marion Grey
10:45 AM - 11:15 AM Morning Tea and APSAA Exhibition Hub - Tuesday
11:15 AM - 11:45 AM RES Presentation
11:45 AM - 12:45 PM Keynote Presentation
12:45 PM - 1:45 PM Lunch and APSAA Exhibition Hub - Tuesday
1:45 PM - 2:45 PM Preparing for a student death: A practical framework to guide your response
Student Experience & Wellbeing - James Atkinson
2:45 PM - 3:30 PM Afternoon tea and APSAA Exhibition Hub - Tuesday
3:30 PM - 4:30 PM Smarter, Faster, and Fairer An Innovative Auto Allocate Approach to Transform Residential Admissions at DRS
Management, Operations & Finance - Sophie Lambropoulos
6:30 PM - 9:30 PM Networking Dinner
Sponsored by Superloop

Track 3
8:00 AM - 8:00 AM
Registration and APSAA Exhibition Hub open - Tuesday
9:00 AM - 9:15 AM Welcome to Country
Robbie Young from Kuma Kaaru
9:15 AM - 9:20 AM Official Welcome and Opening
Jacob Waitere, APSAA President
9:20 AM - 9:40 AM Opening Address - Tuesday
Prof Jessica Gallagher, Deputy Vice Chancellor International & External Engagement - Adelaide University
9:40 AM - 10:45 AM Global Trends Panel
Michael Griffel, James Greenwood, Jacob Waitere - facilitated by Marion Grey
10:45 AM - 11:15 AM Morning Tea and APSAA Exhibition Hub - Tuesday
11:15 AM - 11:45 AM RES Presentation
11:45 AM - 12:45 PM Keynote Presentation
12:45 PM - 1:45 PM Lunch and APSAA Exhibition Hub - Tuesday
1:45 PM - 2:45 PM Automation and self-service that empowers the resident
Management, Operations & Finance - Lachlan Jones
2:45 PM - 3:30 PM Afternoon tea and APSAA Exhibition Hub - Tuesday
3:30 PM - 4:30 PM Belonging without Masking: Neurodivergent students in Residential Settings
Student Experience & Wellbeing - Luke Fowler
6:30 PM - 9:30 PM Networking Dinner
Sponsored by Superloop

Wednesday, May 6, 2026

Track 1
Track 2
Track 3
8:00 AM - 8:00 AM Registration and APSAA Exhibition Hub open - Wednesday
9:00 AM - 9:05 AM Welcome to Day 2
APSAA Board
9:05 AM - 9:30 AM ACUHO-I Update & APSAA Update, NAAUC Update, UCA Update
9:45 AM - 10:30 AM Panel Session
10:30 AM - 11:00 AM Morning Tea and APSAA Exhibition Hub - Wednesday
11:00 AM - 11:30 AM Urbis Australian Student Accommodation Benchmarks Year in Review
Clinton Ostwald, Urbis
11:30 AM - 12:30 PM Keynote Presentation (1)
Jelena Dokic
12:30 PM - 1:45 PM Lunch and APSAA Exhibition Hub - Wednesday
1:45 PM - 3:15 PM Emotional Intelligence in the Workplace
Professional Development Session Mastering Self-Awareness, Empathy and Social Skills for Stronger Professional Relationships Marni Cook 		Responding to suicide in residential settings: the importance of having a plan
Professional Development Session Phil Stone & John Harris, Headspace
3:15 PM - 3:45 PM Afternoon tea and APSAA Exhibition Hub - Wednesday
3:45 PM - 4:00 PM APSAA AGM
3:45 PM - 4:30 PM Redesigning Residential Support: Lessons from Implementing a New Model at Monash University Accommodation
Student Experience & Wellbeing - Toby Maxwell-Wright & Jess Plimm 		First impressions matter – exploring initial international student accommodation encounters
Student Experience & Wellbeing - Greg Scott 		The New Blueprint for Student Arrivals: Data-Driven Engagement at Deakin Res
Student Experience & Wellbeing - Jordan Brushfield & Mike Ritchie
6:30 PM - 11:30 PM Gala Awards Dinner: Under the Southern Cross
Sponsored by StarRez
Track 1
Track 2
8:00 AM - 8:00 AM Registration and APSAA Exhibition Hub open - Wednesday
9:00 AM - 9:05 AM Welcome to Day 2
APSAA Board
9:05 AM - 9:30 AM ACUHO-I Update & APSAA Update, NAAUC Update, UCA Update
9:45 AM - 10:30 AM Panel Session
10:30 AM - 11:00 AM Morning Tea and APSAA Exhibition Hub - Wednesday
11:00 AM - 11:30 AM Urbis Australian Student Accommodation Benchmarks Year in Review
Clinton Ostwald, Urbis
11:30 AM - 12:30 PM Keynote Presentation (1)
Jelena Dokic
12:30 PM - 1:45 PM Lunch and APSAA Exhibition Hub - Wednesday
1:45 PM - 3:15 PM Emotional Intelligence in the Workplace
Professional Development Session Mastering Self-Awareness, Empathy and Social Skills for Stronger Professional Relationships Marni Cook 		Responding to suicide in residential settings: the importance of having a plan
Professional Development Session Phil Stone & John Harris, Headspace
3:15 PM - 3:45 PM Afternoon tea and APSAA Exhibition Hub - Wednesday
3:45 PM - 4:00 PM APSAA AGM
3:45 PM - 4:30 PM Redesigning Residential Support: Lessons from Implementing a New Model at Monash University Accommodation
Student Experience & Wellbeing - Toby Maxwell-Wright & Jess Plimm 		First impressions matter – exploring initial international student accommodation encounters
Student Experience & Wellbeing - Greg Scott
6:30 PM - 11:30 PM Gala Awards Dinner: Under the Southern Cross
Sponsored by StarRez

Track 3
8:00 AM - 8:00 AM Registration and APSAA Exhibition Hub open - Wednesday
9:00 AM - 9:05 AM Welcome to Day 2
APSAA Board
9:05 AM - 9:30 AM ACUHO-I Update & APSAA Update, NAAUC Update, UCA Update
9:45 AM - 10:30 AM Panel Session
10:30 AM - 11:00 AM Morning Tea and APSAA Exhibition Hub - Wednesday
11:00 AM - 11:30 AM Urbis Australian Student Accommodation Benchmarks Year in Review
Clinton Ostwald, Urbis
11:30 AM - 12:30 PM Keynote Presentation (1)
Jelena Dokic
12:30 PM - 1:45 PM Lunch and APSAA Exhibition Hub - Wednesday
1:45 PM - 3:15 PM
3:15 PM - 3:45 PM Afternoon tea and APSAA Exhibition Hub - Wednesday
3:45 PM - 4:00 PM APSAA AGM
3:45 PM - 4:30 PM The New Blueprint for Student Arrivals: Data-Driven Engagement at Deakin Res
Student Experience & Wellbeing - Jordan Brushfield & Mike Ritchie
6:30 PM - 11:30 PM Gala Awards Dinner: Under the Southern Cross
Sponsored by StarRez

Track 1
8:00 AM - 8:00 AM Registration and APSAA Exhibition Hub open - Wednesday
9:00 AM - 9:05 AM Welcome to Day 2
APSAA Board
9:05 AM - 9:30 AM ACUHO-I Update & APSAA Update, NAAUC Update, UCA Update
9:45 AM - 10:30 AM Panel Session
10:30 AM - 11:00 AM Morning Tea and APSAA Exhibition Hub - Wednesday
11:00 AM - 11:30 AM Urbis Australian Student Accommodation Benchmarks Year in Review
Clinton Ostwald, Urbis
11:30 AM - 12:30 PM Keynote Presentation (1)
Jelena Dokic
12:30 PM - 1:45 PM Lunch and APSAA Exhibition Hub - Wednesday
1:45 PM - 3:15 PM Emotional Intelligence in the Workplace
Professional Development Session Mastering Self-Awareness, Empathy and Social Skills for Stronger Professional Relationships Marni Cook
3:15 PM - 3:45 PM Afternoon tea and APSAA Exhibition Hub - Wednesday
3:45 PM - 4:00 PM APSAA AGM
3:45 PM - 4:30 PM Redesigning Residential Support: Lessons from Implementing a New Model at Monash University Accommodation
Student Experience & Wellbeing - Toby Maxwell-Wright & Jess Plimm
6:30 PM - 11:30 PM Gala Awards Dinner: Under the Southern Cross
Sponsored by StarRez

Track 2
8:00 AM - 8:00 AM Registration and APSAA Exhibition Hub open - Wednesday
9:00 AM - 9:05 AM Welcome to Day 2
APSAA Board
9:05 AM - 9:30 AM ACUHO-I Update & APSAA Update, NAAUC Update, UCA Update
9:45 AM - 10:30 AM Panel Session
10:30 AM - 11:00 AM Morning Tea and APSAA Exhibition Hub - Wednesday
11:00 AM - 11:30 AM Urbis Australian Student Accommodation Benchmarks Year in Review
Clinton Ostwald, Urbis
11:30 AM - 12:30 PM Keynote Presentation (1)
Jelena Dokic
12:30 PM - 1:45 PM Lunch and APSAA Exhibition Hub - Wednesday
1:45 PM - 3:15 PM Responding to suicide in residential settings: the importance of having a plan
Professional Development Session Phil Stone & John Harris, Headspace
3:15 PM - 3:45 PM Afternoon tea and APSAA Exhibition Hub - Wednesday
3:45 PM - 4:00 PM APSAA AGM
3:45 PM - 4:30 PM First impressions matter – exploring initial international student accommodation encounters
Student Experience & Wellbeing - Greg Scott
6:30 PM - 11:30 PM Gala Awards Dinner: Under the Southern Cross
Sponsored by StarRez

Track 3
8:00 AM - 8:00 AM Registration and APSAA Exhibition Hub open - Wednesday
9:00 AM - 9:05 AM Welcome to Day 2
APSAA Board
9:05 AM - 9:30 AM ACUHO-I Update & APSAA Update, NAAUC Update, UCA Update
9:45 AM - 10:30 AM Panel Session
10:30 AM - 11:00 AM Morning Tea and APSAA Exhibition Hub - Wednesday
11:00 AM - 11:30 AM Urbis Australian Student Accommodation Benchmarks Year in Review
Clinton Ostwald, Urbis
11:30 AM - 12:30 PM Keynote Presentation (1)
Jelena Dokic
12:30 PM - 1:45 PM Lunch and APSAA Exhibition Hub - Wednesday
1:45 PM - 3:15 PM
3:15 PM - 3:45 PM Afternoon tea and APSAA Exhibition Hub - Wednesday
3:45 PM - 4:00 PM APSAA AGM
3:45 PM - 4:30 PM The New Blueprint for Student Arrivals: Data-Driven Engagement at Deakin Res
Student Experience & Wellbeing - Jordan Brushfield & Mike Ritchie
6:30 PM - 11:30 PM Gala Awards Dinner: Under the Southern Cross
Sponsored by StarRez

Thursday, May 7, 2026

Track 1
Track 2
Track 3
8:00 AM - 8:00 AM Registration and APSAA Exhibition Hub open - Thursday
9:00 AM - 9:10 AM Welcome to Day 3
APSAA Board
9:10 AM - 9:30 AM Opening Address - Thursday
Jonathan Pheasant, Flinders University
9:30 AM - 10:15 AM Update
National Student Ombudsman
10:15 AM - 10:45 AM Morning Tea and APSAA Exhibition Hub - Thursday
10:45 AM - 11:30 AM From Applications to Belonging: Using a Custom GPT to Support Fair, Safe, and Scalable Residential Admissions
Student Experience & Wellbeing - Anirudha Saha 		From Authority to Authenticity: Janet Clarke Hall’s ‘Team User Manual’ as a Model for Trust-Based Leadership
Student Experience & Wellbeing - Eleanor Spencer-Regan 		Driving Excellence in Every Encounter Student Experience, Risk Management & Operational Performance in a Live Development Environment
Facilities & Development - Maree Wilson
11:30 AM - 11:35 AM
Movement Break
11:35 AM - 12:20 PM Delivering Transformational refurbishments in On-Campus Student Accommodation: Lessons from Scale, Risk and Student Experience
Facilities & Development - Jason Whitaker 		UK Higher Education Landscape Changes: Universities Mental Health Charter and the new Condition of Registration E6 (Tackling Sexual Misconduct and Harassment)
Dr Liliana Hall 		A Proactive, Whole-of-Organisation Approach to Pastoral Care in Student Accommodation
Student Experience & Wellbeing - Renee Stringer
12:20 PM - 1:20 PM Lunch and APSAA Exhibition Hub - Thursday
1:20 PM - 2:20 PM Keynote Presentation .
2:20 PM - 2:30 PM Conference Wrap Up and Close
APSAA Board
2:30 PM - 3:00 PM Afternoon Tea - Thursday
Track 1
Track 2
8:00 AM - 8:00 AM Registration and APSAA Exhibition Hub open - Thursday
9:00 AM - 9:10 AM Welcome to Day 3
APSAA Board
9:10 AM - 9:30 AM Opening Address - Thursday
Jonathan Pheasant, Flinders University
9:30 AM - 10:15 AM Update
National Student Ombudsman
10:15 AM - 10:45 AM Morning Tea and APSAA Exhibition Hub - Thursday
10:45 AM - 11:30 AM From Applications to Belonging: Using a Custom GPT to Support Fair, Safe, and Scalable Residential Admissions
Student Experience & Wellbeing - Anirudha Saha 		From Authority to Authenticity: Janet Clarke Hall’s ‘Team User Manual’ as a Model for Trust-Based Leadership
Student Experience & Wellbeing - Eleanor Spencer-Regan
11:30 AM - 11:35 AM
Movement Break
11:35 AM - 12:20 PM Delivering Transformational refurbishments in On-Campus Student Accommodation: Lessons from Scale, Risk and Student Experience
Facilities & Development - Jason Whitaker 		UK Higher Education Landscape Changes: Universities Mental Health Charter and the new Condition of Registration E6 (Tackling Sexual Misconduct and Harassment)
Dr Liliana Hall
12:20 PM - 1:20 PM Lunch and APSAA Exhibition Hub - Thursday
1:20 PM - 2:20 PM Keynote Presentation .
2:20 PM - 2:30 PM Conference Wrap Up and Close
APSAA Board
2:30 PM - 3:00 PM Afternoon Tea - Thursday

Track 3
8:00 AM - 8:00 AM Registration and APSAA Exhibition Hub open - Thursday
9:00 AM - 9:10 AM Welcome to Day 3
APSAA Board
9:10 AM - 9:30 AM Opening Address - Thursday
Jonathan Pheasant, Flinders University
9:30 AM - 10:15 AM Update
National Student Ombudsman
10:15 AM - 10:45 AM Morning Tea and APSAA Exhibition Hub - Thursday
10:45 AM - 11:30 AM Driving Excellence in Every Encounter Student Experience, Risk Management & Operational Performance in a Live Development Environment
Facilities & Development - Maree Wilson
11:30 AM - 11:35 AM
Movement Break
11:35 AM - 12:20 PM A Proactive, Whole-of-Organisation Approach to Pastoral Care in Student Accommodation
Student Experience & Wellbeing - Renee Stringer
12:20 PM - 1:20 PM Lunch and APSAA Exhibition Hub - Thursday
1:20 PM - 2:20 PM Keynote Presentation .
2:20 PM - 2:30 PM Conference Wrap Up and Close
APSAA Board
2:30 PM - 3:00 PM Afternoon Tea - Thursday

Track 1
8:00 AM - 8:00 AM Registration and APSAA Exhibition Hub open - Thursday
9:00 AM - 9:10 AM Welcome to Day 3
APSAA Board
9:10 AM - 9:30 AM Opening Address - Thursday
Jonathan Pheasant, Flinders University
9:30 AM - 10:15 AM Update
National Student Ombudsman
10:15 AM - 10:45 AM Morning Tea and APSAA Exhibition Hub - Thursday
10:45 AM - 11:30 AM From Applications to Belonging: Using a Custom GPT to Support Fair, Safe, and Scalable Residential Admissions
Student Experience & Wellbeing - Anirudha Saha
11:30 AM - 11:35 AM
Movement Break
11:35 AM - 12:20 PM Delivering Transformational refurbishments in On-Campus Student Accommodation: Lessons from Scale, Risk and Student Experience
Facilities & Development - Jason Whitaker
12:20 PM - 1:20 PM Lunch and APSAA Exhibition Hub - Thursday
1:20 PM - 2:20 PM Keynote Presentation .
2:20 PM - 2:30 PM Conference Wrap Up and Close
APSAA Board
2:30 PM - 3:00 PM Afternoon Tea - Thursday

Track 2
8:00 AM - 8:00 AM Registration and APSAA Exhibition Hub open - Thursday
9:00 AM - 9:10 AM Welcome to Day 3
APSAA Board
9:10 AM - 9:30 AM Opening Address - Thursday
Jonathan Pheasant, Flinders University
9:30 AM - 10:15 AM Update
National Student Ombudsman
10:15 AM - 10:45 AM Morning Tea and APSAA Exhibition Hub - Thursday
10:45 AM - 11:30 AM From Authority to Authenticity: Janet Clarke Hall’s ‘Team User Manual’ as a Model for Trust-Based Leadership
Student Experience & Wellbeing - Eleanor Spencer-Regan
11:30 AM - 11:35 AM
Movement Break
11:35 AM - 12:20 PM UK Higher Education Landscape Changes: Universities Mental Health Charter and the new Condition of Registration E6 (Tackling Sexual Misconduct and Harassment)
Dr Liliana Hall
12:20 PM - 1:20 PM Lunch and APSAA Exhibition Hub - Thursday
1:20 PM - 2:20 PM Keynote Presentation .
2:20 PM - 2:30 PM Conference Wrap Up and Close
APSAA Board
2:30 PM - 3:00 PM Afternoon Tea - Thursday

Track 3
8:00 AM - 8:00 AM Registration and APSAA Exhibition Hub open - Thursday
9:00 AM - 9:10 AM Welcome to Day 3
APSAA Board
9:10 AM - 9:30 AM Opening Address - Thursday
Jonathan Pheasant, Flinders University
9:30 AM - 10:15 AM Update
National Student Ombudsman
10:15 AM - 10:45 AM Morning Tea and APSAA Exhibition Hub - Thursday
10:45 AM - 11:30 AM Driving Excellence in Every Encounter Student Experience, Risk Management & Operational Performance in a Live Development Environment
Facilities & Development - Maree Wilson
11:30 AM - 11:35 AM
Movement Break
11:35 AM - 12:20 PM A Proactive, Whole-of-Organisation Approach to Pastoral Care in Student Accommodation
Student Experience & Wellbeing - Renee Stringer
12:20 PM - 1:20 PM Lunch and APSAA Exhibition Hub - Thursday
1:20 PM - 2:20 PM Keynote Presentation .
2:20 PM - 2:30 PM Conference Wrap Up and Close
APSAA Board
2:30 PM - 3:00 PM Afternoon Tea - Thursday

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